The Public Complaints Commission is seeking qualified and motivated individuals to join our team through the 2024/2025 Recruitment Exercise. As a vital government agency responsible for addressing public grievances, successful candidates will play a crucial role in upholding transparency, accountability, and fairness within the public sector.

Responsibilities:

• Investigate and address complaints from the public regarding government actions or inactions.
• Conduct thorough and impartial investigations to gather relevant information.
• Collaborate with government agencies to resolve complaints and improve public services.
• Prepare detailed reports on investigation findings and recommend appropriate actions.
• Provide assistance and support to complainants throughout the resolution process.
• Analyze trends and patterns in complaints to identify systemic issues and propose solutions.
• Maintain accurate records and documentation related to investigations.
• Participate in outreach programs to educate the public about their rights and the complaint process.

Qualifications:

• Bachelor's degree in Law, Social Sciences, Public Administration, or a related field.
• Proven experience in investigative work or complaint resolution is an advantage.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team.
• Knowledge of government policies and procedures.
• High ethical standards and integrity.

Benefits:

• Competitive salary and allowances.
• Opportunities for professional development and training.
• Health insurance coverage.
• Pension and retirement benefits.
• Positive work environment fostering teamwork and collaboration.
• Opportunities for career advancement within the organization.

How to Apply:

• Visit the official Public Complaints Commission Recruitment Portal
• Create an account or log in if you already have one.
• Fill out the online application form with accurate and up-to-date information.
• Upload required documents, including your resume and relevant certificates.
• Submit your application and await further instructions.

Application Deadline:

The deadline for submitting applications is Late applications will not be considered.

Join us in making a difference in public service! The Public Complaints Commission is committed to promoting a diverse and inclusive workplace. All qualified candidates are encouraged to apply.