Position title
Whyte Cleon Recruitment 2025/2026 Apply Online
Description

Whyte Cleon Limited is seeking qualified candidates for the position of Customer Service Representative. As a Customer Service Representative, you will play a crucial role in ensuring excellent customer satisfaction through effective communication and problem resolution. If you have a passion for customer service and are adept at handling inquiries with professionalism, we encourage you to apply.

Responsibilities
  • Customer Interaction:
    • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
    • Provide information about products, services, and company policies.
  • Problem Resolution:
    • Investigate and resolve customer complaints and issues promptly.
    • Collaborate with internal teams to address complex customer concerns.
  • Order Processing:
    • Assist customers with order placement, tracking, and modifications.
    • Ensure accurate and timely processing of orders.
  • Product Knowledge:
    • Stay informed about company products and services to provide accurate information to customers.
    • Educate customers on product features and benefits.
  • Documentation:
    • Maintain accurate and detailed records of customer interactions and transactions.
    • Generate reports on customer service activities as required.
Qualifications
  • Education: Minimum of a Bachelor’s degree in Business, Communication, or a related field.
  • Experience: Proven experience in customer service or a related role.
  • Communication Skills: Excellent verbal and written communication skills.
  • Problem-Solving: Strong analytical and problem-solving abilities.
  • Team Player: Ability to collaborate effectively with cross-functional teams.
  • Adaptability: Flexibility to adapt to changing priorities and customer needs.
Job Benefits
  • Competitive salary
  • Health insurance coverage
  • Professional development opportunities
  • Employee assistance program
  • Friendly and inclusive work environment
Contacts

Interested candidates should apply online through our career portal by clicking here. Please submit your resume, a cover letter highlighting your relevant experience, and any other supporting documents.

Whyte Cleon Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note: Only shortlisted candidates will be contacted for interviews.

Employment Type
Full-time
Industry
Human Resources Services
Job Location
Off Bishop Aboyade Cole Street, Victoria Island, Lagos, NGOff Bishop Aboyade Cole Street, Victoria Island, Lagos, NG, Victoria Island, LAGOS, 101241, Nigeria
Working Hours
9
Date posted
April 14, 2025
Valid through
December 3, 2026
PDF Export
Export as PDF
Close modal window
Position: Whyte Cleon Recruitment 2025/2026 Apply Online

*Required fields

Loading...

Thank you for submitting your application. We will contact you shortly!