Universal Studios Jobs 2025 Orlando & Hollywood

Overview:

At Universal Studios, we offer a dynamic range of careers, internships, and jobs designed to inspire, challenge, and empower individuals at every stage of their professional journey. Whether you’re a student, undergraduate, graduate, or seasoned professional, there’s a place for you in our Universe.

From exciting positions like Manager, CityWalk Food, Lead Arborist, and Director, Global Promotions (New York City Based) to hands-on roles like Maintenance Technician (Commercial Handyman) and Ride Operator, we provide diverse employment opportunities to suit your skills and passions. For those eager to shape the future of entertainment, positions such as Representative, Marketing – Trade Marketing open doors to creativity and collaboration in a world-class environment.

We believe in nurturing talent and provide pathways for students and graduates through structured programs that offer unparalleled learning experiences. Start your journey by exploring our online application process to discover roles that match your aspirations.

Manager, CityWalk Food

Location: Universal City, CA, US
Job Type: Full-Time
Salary Range: $75,000–$90,000
Benefits: Comprehensive package including medical, dental, vision, 401(k), paid leave, tuition reimbursement, and discounts.

Overview:
This role oversees multiple Quick Service venues, ensuring efficient and profitable operations, quality standards, and exceptional guest experiences. The Manager leads a team of assistant managers, driving strategic plans, fiscal goals, and team development.

Key Responsibilities:

• Manage operations to achieve or exceed sales and profit goals.
• Maintain brand standards and foster strong relationships with stakeholders.
• Oversee food, beverage, and labor costs, ensuring safety and quality compliance.
• Recruit, train, and mentor staff for high team and guest engagement.
• Analyze financial trends and implement improvements for profitability.
• Lead initiatives such as promotions, new projects, and training programs.

Basic Requirements:

• 5+ years of food & beverage or retail management experience.
• Strong knowledge of MS Office and POS systems.
• Flexible schedule, including nights, weekends, and holidays.

Desired Skills:

• Proven success in cost control, P&L management, and operational excellence.
• Experience in developing SOPs, training programs, and leading projects.
• Strong leadership, communication, and organizational skills.
• Passion for delivering top-tier guest service.

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Lead, Arborist

Location: Orlando, FL, US
Category: Landscaping, Technical Services
Job Type: Full-Time

Overview:
Lead and support the Arborist team to ensure tree maintenance, removal, relocation, and risk assessments meet Universal Orlando standards. Utilize technical and mechanical skills to maintain safety, show quality, and environmental compliance.

Key Responsibilities:

• Plan and delegate tasks for the Arborist team while ensuring safety and productivity.
• Conduct annual risk assessments and maintain proper documentation.
• Perform advanced arboriculture tasks, including tree climbing, pruning, and rigging.
• Operate heavy equipment such as loaders, bucket trucks, and aerial lifts.
• Provide training, feedback, and support to team members.
• Ensure compliance with Universal Orlando policies and safety standards.

Qualifications:

• Education: High school diploma or GED preferred.
• Experience: 5+ years in arboriculture (tree climbing, team leadership) and 2+ years in tree risk assessment.
• Certifications:
  • ISA Certified Arborist
  • ISA Tree Risk Assessment Certification
  • Class B CDL
  • MOT Certification (Maintenance of Traffic)

Additional Skills:

• Proficiency in heavy equipment operation, rigging, and tree pruning techniques.
• Extensive knowledge of tree physiology, nutrition, and species identification.
• Physical ability to climb, trim, and perform rigorous outdoor tasks at heights up to 50 feet.

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Director, Global Promotions (New York City Based)

Location: New York, NY, US
Job Type: Full-Time
Compensation: $145,000–$185,000

Overview:
Join Universal Destinations & Experiences as a key leader on the Global Partnerships team. This role focuses on brand business development, domestic promotions, and new ventures. Collaborate with internal and external partners while managing a team to deliver impactful promotional campaigns for Universal Orlando Resort (UO), Universal Studios Hollywood (USH), and new ventures.

Key Responsibilities:

• Secure major brand promotions for UO, USH, and Universal Destinations & Experiences (UDX).
• Oversee domestic promotional opportunities and initiatives for new ventures like Texas.
• Collaborate with internal teams (creative, legal, production, etc.) to ensure campaign success.
• Track industry trends to create impactful and innovative promotional strategies.
• Manage and mentor the Global Promotions team, stepping in for the Vice President when necessary.

Qualifications:

• Education: Bachelor’s degree required.
• Experience:
  • 10+ years in marketing, promotions, or business development within media, consumer products, entertainment, or tourism industries.
  • Proven success in executing integrated promotional campaigns.
  • Strong leadership, relationship-building, and strategic skills.

Why Join Us?
Be part of a team that creates epic experiences and delivers unforgettable stories. Your expertise will contribute to global campaigns that shape the future of Universal’s destinations.

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Facilities Maintenance Technician – Carpentry

Location: Orlando, FL, US
Job Type: Full-Time

Overview:
Join Universal Orlando Resort as a Facilities Maintenance Technician to help maintain our buildings and ensure our resort remains safe and show-ready for guests. This role involves performing carpentry, masonry, tile, and other maintenance tasks across the park.

Key Responsibilities:

• Perform rough and finish carpentry, including framing, trim, and woodwork.
• Repair and install exterior finishes, tiles, pavers, and commercial hardware.
• Maintain and inspect furniture, theater seating, and restroom partitions.
• Handle daily maintenance calls and complete work orders as directed.
• Adhere to safety standards and Universal Orlando policies.

Qualifications:

• Education: High school diploma or GED required.
• Experience:
  • 3–5 years in general carpentry and construction (framing, drywall, trim, masonry, and tile).
  • Commercial roofing experience preferred.

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Ride Operator – Seasonal

Location: Universal Studios Hollywood, Hollywood, CA, US
Pay: $18/hour (increases to $20/hour after 1,000 hours worked)

Overview:
Be part of the team that creates unforgettable moments for guests at Universal Studios Hollywood. As a Ride Operator, you’ll ensure the safe and efficient operation of attractions while delivering outstanding guest service.

Key Responsibilities:

• Safely load and unload guests onto attractions and ensure compliance with safety guidelines.
• Operate rides according to Standard Operating Procedures.
• Maintain cleanliness and organization of attraction areas, including guest-facing and back-of-house spaces.
• Greet, assist, and interact with guests to provide an exceptional experience.
• Support special needs guests and prioritize safety at all times.
• Handle 3D glasses distribution, collection, and cleaning.
• Promote a fun and welcoming atmosphere with themed interactions and excellent service.

Qualifications:

• Must be 18 years or older.
• Able to walk or stand for extended periods and lift/move up to 50 lbs.
• Comfortable working in various weather conditions.
• Availability to work mornings, evenings, weekends, and holidays.

Perks:

• Complimentary admission to Universal Studios Hollywood and other Universal Theme Parks.
• Free tickets for family and friends.
• Discounts on food and merchandise.
• Employee events, growth opportunities, and wellness programs.

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Representative, Marketing- Trade Marketing

Location: Universal Orlando Resort, Orlando, FL, US
Career Type: Full-Time

Overview:
Join the North America Trade Marketing team and help develop and execute strategic communication initiatives that support domestic sales channels for Universal Parks. Collaborate with internal teams and external clients to create compelling B2B and B2B2C marketing campaigns that align with Universal’s brand standards and business objectives.

Key Responsibilities:

• Communication Planning: Develop and integrate B2B and B2B2C strategies into major campaigns; collaborate with Brand Strategy and Communication Planning teams.
• Account Marketing Management: Lead marketing collaboration with internal sales partners and external clients, ensuring tactics align with Universal’s brand and campaign goals.
• Creative Development: Write project briefs, inspire creative teams, and oversee the implementation of marketing content.
• Campaign Execution: Manage marketing materials, co-op plans, client websites, and projects through internal review processes.
• Strategy & Expertise: Maintain strong knowledge of Universal’s brand standards, legal guidelines, and the competitive landscape.

Qualifications:

• Education: Bachelor’s degree in Marketing, Communications, or Business Administration (Master’s preferred).
• Experience: 3+ years in marketing communications, with travel/tourism industry experience preferred.
• Skills: Strong collaboration, project management, and creative strategy skills.

Perks:
Be part of a creative team delivering world-class entertainment experiences and supporting Universal’s innovative vision.

Submit Job Application

Join us at Universal Studios and be part of a team that brings unforgettable moments to life every day!